FAQs
Leather Questions | Carpet & Flooring Questions | Fabric & Coverings Questions | General QuestionsCarpet Questions
Q. What is the lead-time for custom wool carpets?
Q. What is the minimum order size for a custom wool carpet?
Q. Can I order custom colors in nylon carpet?
Q. What makes your AC-6453 and DE-1999 carpets different from the other nylon carpets you offer?
Q. What is the minimum order size for stock carpets?
Q. How wide are your carpets?
Q. Can I ship all carpets COD?
Q. Which carpets are certified to FAR 25.853 12 second vertical burn test requirements?
Q. Which carpets are certified to FAR 25.853 Horizontal Burn test requirements?
Q. What is the lead-time for carpet?
Q. I have older samples that I don't see reflected on the website, can I still get these carpets?
Gerflor Batiflex Vinyl Flooring Questions
Q. How wide is this flooring?
Q. I need 3 linear yards of material, how many square feet is that?
Q. How big is a full roll?
Q. What is the lead-time for this material?
Q. Is there a price break for larger orders?
Carpet Questions
Q. What is the lead-time for custom wool carpets?
A. If colors are selected from stock yarns we can usually have a sample for approval ready in 1-2 weeks and production complete within another 2 weeks or so from sample approval. Please call for specifics.
Q. What is the minimum order size for a custom wool carpet?
A. Standard minimums are 16 square yards (sy). That would be a 6' x 24' carpet, although we can do almost any width you request. Smaller orders are no problem and only incur a $175 set-up fee.
Q. Can I order custom colors in nylon carpet?
A. Usually the minimum order quantity for custom nylon orders is 500 sy or often more. We do have access to some additional colors that we don't sample and don't have on our website right now, so if you have a color you're looking for, please call and ask.
Q. What makes your AC-6453 and DE-1999 carpets different from the other nylon carpets you offer?
A. These carpets both pass FAR 25.853 12 second vertical burn test requirements for commercial aviation. The other AC-series nylon carpets are suitable for most general aviation, automotive, and marine applications and are certified to FAR 25.853 Horizontal Burn test requirements.
Q. What is the minimum order size for stock carpets?
A. Wool carpet - .67 sy, which is 6' x 1'. Nylon carpets - 2.67 sy, which is 12' x 2'.
Q. How wide are your carpets?
A. Stock wool carpets (DEC-5055 and DEC-564) are 6' wide. DE-1999 nylon carpet is normally 12' wide but please call if you need 6' width and we can often accommodate. AC-6453 nylons are 6' standard but can sometimes be had in 12'. All other nylon carpets are 12' wide always.
Q. Can I ship all carpets COD?
A. Not all. Even if you are set up with COD terms with us, we are unable to ship our nylon carpets COD.
Q. Which carpets are certified to FAR 25.853 12 second vertical burn test requirements?
A. All wool carpets and DE-1999 and AC-6453 nylon carpets.
Q. Which carpets are certified to FAR 25.853 Horizontal Burn test requirements?
A. AC-7314, AC-7315, AC-7263, and AC-7130.
Q. What is the lead-time for carpet?
A. Stock wool carpets (DEC-5055 & DEC-564) can usually ship within one day. Nylon carpets can take up to three business days to ship, but usually ship sooner.
Q. I have older samples that I don't see reflected on the website, can I still get these carpets?
A. Most older wool carpets can be ordered as custom carpet. Older nylons are usually not available, but have likely been replaced with something very similar. If you have a specific color in a nylon that you don't see in our current samples please call and we'll see if we can match it from other available colors.
Gerflor Batiflex Vinyl Flooring Questions
Q. How wide is this flooring?
A. 59 inches, or 4.92 feet, or 1.5 meters.
Q. I need 3 linear yards of material, how many square feet is that?
A. There are 14.76 square feet per lineal yard, so you would need to order 45 SF.
Q. How big is a full roll?
A. 484 SF. That is 33 linear yards by 59 inches wide.
Q. What is the lead-time for this material?
A. Orders of our stock material can be shipped out within one day of order. Factory stock items are available within approximately 7-10 business days, all FOB Bellevue, Washington. Please call regarding special orders.
Q. Is there a price break for larger orders?
A. Material held in stock at DIPI is the same price regardless of order size. There is normally a premium for less-than-full-roll orders of factory stock material that can be avoided by ordering full rolls.